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Website Care Services
for WordPress Websites

Got better things to do each week than remembering to update and backup your website? Let us take care of your website maintenance for you and you can stay focused on running your business.

 

We’ll Maintain Your Website So You Can Focus on Your Business

You are an expert in your business. We are experts in WordPress and website maintenance. Let us take care of your website. We can take these important, but mundane tasks off of your weekly and monthly to do lists…

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Keep Your Site Up-to-Date:

“Regular Updates for Plugins, Themes, and Core”: We handle all updates for your WordPress core, themes, and plugins, ensuring your site stays secure, functional, and compatible with the latest features.

Secure Your Data with Reliable Backups:

“Automated Backups and Quick Recovery”: We perform automated daily backups and offer quick recovery options, protecting your valuable data from loss due to crashes, hacking, or other issues.

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divi lifetime

Protect Against Security Threats:

“Comprehensive Security and Malware Protection”: We provide robust security measures including regular malware scans, firewall protections, and immediate threat mitigation to safeguard your site from hackers and cyber threats.

Ensure Maximum Uptime and Performance:

“24/7 Monitoring and Speed Optimization”: We monitor your website around the clock, ensuring it remains accessible and runs at optimal speed, preventing downtime and improving user experience.

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This is only for people who are currently a member of the Website Creation Workshop, the WCW Club or the Website Marketing Workshop who want our team to care for your website.

We have two packages to choose from.

save 2 months

Overview

Maintain

$49/ monthly

Recommended

Protect

$79/ monthly

WordPress Core Updates (weekly)
Here’s where more text explanation can go.

WordPress Plugins Updates (weekly)  Plugins are like apps on your phone that provide additional features to your site. Just like your phone apps, website plugins need regular updates to stay up to date and fix any security issues. Most sites are hacked from out of date plugins. We'll keep an eye on all your site's plugins and make sure they're always up-to-date so your website stays protected.

WordPress Theme Updates (weekly)

WordPress Translation Updates (weekly)

24/7 Uptime Monitor

Backups

Weekly

Daily

Site Restore, if needed

Once per month

As needed

Daily Broken Link Monitoring

Daily Security Checks

Monitor and Delete Spam Comments

Monthly Website Report

Hacking Recovery Guidance

Maintain

$49/ per month

WordPress Core Updates
(weekly)

WordPress Plugins Updates (weekly)  Plugins are like apps on your phone that provide additional features to your site. Just like your phone apps, website plugins need regular updates to stay up to date and fix any security issues. Most sites are hacked from out of date plugins. We'll keep an eye on all your site's plugins and make sure they're always up-to-date so your website stays protected.

WordPress Theme Updates (weekly)

WordPress Translation Updates (weekly)

24/7 Uptime Monitor

Cloud Backups

Weekly

Site Restore, If Needed

One per quarter

Daily Broken Link Monitoring

Daily Security Checks

Monitor and Delete Spam Comments

Monthly Website Report

Hacking Recovery Guidance

Protect

$79/ per month

WordPress Core Updates
(weekly)

WordPress Plugins Updates (weekly)  Plugins are like apps on your phone that provide additional features to your site. Just like your phone apps, website plugins need regular updates to stay up to date and fix any security issues. Most sites are hacked from out of date plugins. We'll keep an eye on all your site's plugins and make sure they're always up-to-date so your website stays protected.

WordPress Theme Updates (weekly)

WordPress Translation Updates (weekly)

24/7 Uptime Monitor

Cloud Backups

Daily

Site Restore, If Needed

As needed

Daily Broken Link Monitoring

Daily Security Checks

Monitor and Delete Spam Comments

Monthly Website Report

Hacking Recovery Guidance

Overview

Maintain

$490/ year

Recommended

Protect

$790/ year

WordPress Core Updates (weekly)

WordPress Plugins Updates (weekly)

WordPress Theme Updates (weekly)

WordPress Translation Updates (weekly)

24/7 Uptime Monitor

Cloud Backups

Monthly

Daily

Site Restore, if needed

One per quarter

As needed

Daily Broken Link Monitoring

Daily Security Checks

Monthly Website Report

Hacking Recovery Guidance

Maintain

$490/ per year

Pages

5

CMS included

Optimized for mobile

Full-page cache

Copywriting

SEO for top keywords

Protect

$790/ per year

WordPress Core Updates (weekly)

15

WordPress Plugins Updates (weekly)

WordPress Theme Updates (weekly)

WordPress Translation Updates (weekly)

24/7 Uptime Monitor

Cloud Backups

Site Restore, if needed

Daily Broken Link Monitoring

Frequently Asked Questions

Q: Will you manage any website?

A: We will manage any self-hosted WordPress website for you. We’ll care for it as we do our websites.

Q: Can I switch between the plans as needed?

A: Yes, simply email our team at support@websitecreationworkshop.com to change your plan based on your preference.

Q: Can you tell me more about your refund/cancellation policy?

A: With the Website Creation Workshop, you are always safe. If we don’t provide the services outlined above, we will give you a full refund within 14 days of your initial purchase.

For the annual package, you can request a refund within 14 days of your initial purchase. You can cancel either of these plans at anytime but after 14 days there are no refunds. We’ll continue to provide maintenance service for the remainder of the year unless you direct us otherwise.

To cancel the service just email our support team with at least 5 days advance notice before your next payment and request to cancel.

Q: What happens if my card declines?

A: If a card is declining, service will be terminated after 7 days and there will be a $50 reconnect fee.

Q: Will my plan automatically renew?

A: Yes, both the monthly and annual will auto-renew and your card will be charged to ensure there is no lapse of maintenance coverage for your website.

Q: What login information do you need after I signup?

A: We’ll need administrator access to your WordPress website.  You can create a separate admin login for our team.

Most of the time we will NOT need access to your web hosting / cPanel. If we do, we’ll let you know.

Q: Can I move my plan between multiple websites?

A: Our website maintenance service is for a single website.  If you have more than one website, please email us for bulk discount information.

Q: What happens if an update breaks my site?

A: In the rare case where an update breaks your site, we will immediately restore your website with the latest copy of the backup.

Q: What are your support hours?

A: We strive to answer all e-mail support requests as soon as possible. Our staff will reply to your request within 24-48 hours, Monday through Friday, excluding all US Federal holidays and weekends. If your request comes in on a Friday or the weekend, we will get back to you on the next business day.

Note – We do not respond to email during these additional company holiday days off: the Friday after Thanksgiving, Christmas Eve and Boxing Day (The day after Christmas), plus Good Friday (the Friday before Easter).

Q: I am interested in your Website Maintenance Package but I have more questions. What should I do?

A: Please reach out to us via our contact form. Or email our team at support@websitecreationworkshop.com.

This website is not affiliated with or sponsored by Automattic, Inc. or the WordPress ® Open Source project. The Website Creation Workshop is a training program dedicated to teaching people how to use WordPress®.

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